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mpo500slot Legal Terms for Your Account

Our legal page keeps your access rules, data use, and request steps in one place, so you know what happens before you send a correction or deletion request.

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mpo500slot mpo500slot Legal Terms for Your Account
REQUEST ROUTES

Where to send legal requests

Legal requests start cleanest through email, live chat, or WhatsApp, and our team handles them daily from 09:00 to 22:00 WIB. Include your registered email, phone number, and the exact change you want so we can match the account before we reply. If the request needs a written trail, we move it to email and keep the thread tied to your case.

Team online

Email

Send your request from the address on the account, add the exact page or record you want changed, and include your phone number. We use that match to verify ownership before any legal update.

Live chat

Use live chat when you need a faster answer on access, corrections, or deletion timing. We can check the file, note the request, and move to email if the matter needs written proof.

WhatsApp

WhatsApp works for short legal questions and quick status checks. Share the registered email first, then we confirm the next step and keep the conversation attached to your request history.

DATA AND ACCESS

How we handle data and access

We keep this policy practical: collect only the account details, device signals, and payment logs needed to run verification, answer your request, and settle disputes.

Data scope

We keep only the account name, email, phone number, device signals, and payment references needed to confirm requests and settle…

Cookie use

Cookies remember your language choice, login session, and consent flags.

Account security

We ask for a password check or one-time code before changing legal details.

Record retention

Logs tied to DANA, OVO, GoPay, QRIS, and other account actions stay only as long as needed for tax, dispute…

Change requests

To change your details, send the exact field, the new value, and the account email.

Contact trail

Every legal request gets a reference so you can follow it by email or chat.

Common questions about access and records

These questions are the ones we hear before you send a request or ask for a correction. We answer them plainly so you can see what we keep, how we verify you, and which contact path to use. If you are on mobile browser or desktop, the same rules apply, and the same email or phone number is used to match your account.

Send a message from the email on your account with your name, phone number, and the record you want. We verify the match first, then share the next step through email or live chat.

Yes. Tell us the field that is wrong, the new value, and why it changed. If the request affects access or payment records, we may ask for a supporting file before we update it.

When access is restricted by local law, we do not move the account forward in that region. If the law changes later, you can send the request again and we will check it against the current rule.

Email is the cleanest path for record changes, live chat is faster for simple checks, and WhatsApp works for short questions. We keep the same request trail across all three channels.

We keep records only for the period needed for legal, tax, dispute, and security work. After that period ends, we remove or anonymise them so the file is not kept longer than needed.

Yes. The same policy applies when you use mobile browser or desktop, and the same account email or phone number is used to verify you. That keeps the request path consistent.

Include your account email, registered phone number, the exact legal request, and any reference number you already have. That helps us match your file quickly and reply without extra back-and-forth.

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