Reference

Privacy Policy for Indonesia Accounts

This policy shows exactly what we collect when you open an account, connect DANA, OVO, GoPay or QRIS, or send us a chat from Semarang.

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What This Policy Covers

mpo500slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We keep policy scope narrow: only the data needed to create, verify, and support your account. That includes email, phone number, browser path, device type, login time, and payment reference when you connect DANA, OVO, GoPay or QRIS. We use those records to match requests, confirm

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ownership, and stop duplicate records from building up. Access, correction, or deletion depends on local law and is available only where local law permits. When you switch between live tables and slots, we keep a session token so the sign-in stays stable, then clear it when
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it is no longer needed. After the retention period ends, we remove or anonymise the record unless a legal duty says otherwise.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST ROUTE

Where To Send Privacy Requests

A 24/7 live chat and the email shown in your account page keep privacy requests moving without delay. We use those channels for access, correction, and retention questions, and our team keeps the request thread so you can follow the same case from start to finish. Before we act on a change, we may ask you to confirm the account email or a recent wallet reference.

Team online

Live chat

Open chat from the help icon and send your account email plus the question you want answered. We use it for access, correction, and retention requests, and we keep the conversation tied to your case until it closes.

Email

Write to the address shown in your account page if you want a copy of your records or a correction. Include the device you use and any DANA, OVO, GoPay or QRIS reference that helps us locate the record.

Privacy form

Use Settings > Account > Privacy to send a formal request for access, correction, or deletion where local law allows. Add your preferred reply method and we will answer through the same channel you used.

ACCOUNT CARE

How We Handle Your Privacy

One rule across desktop and mobile web keeps your data handling predictable.

Account data

We collect email, phone number, account name, and payment reference to confirm ownership and avoid mix-ups.

Cookies

Cookies store your session and language choice so you do not repeat the same steps on every visit.

Device logs

We log browser type, IP range, and device path to look for unusual access and repeated failed sign-ins.

Retention

We keep chat transcripts, payment references, and verification logs only for the time needed to handle your case or meet…

Requests

You can ask for access, correction, or deletion through the privacy page in your account, then confirm by chat or…

Contact route

For any privacy question, use live chat or the email linked to your account.

Privacy Questions You Can Ask Us

These are the privacy questions we hear most from people opening an account in Indonesia. Each answer points you to the same request routes, so you can read, correct, or ask about your record without chasing different contacts. If local law changes the way we respond, we will follow that law and explain the next step in plain English.

We collect the details needed to create and protect your account: email, phone number, chosen name, device type, and sign-in time. If you connect DANA, OVO, GoPay or QRIS, we also keep the reference tied to the request.

The reference lets us match your request to the right account and confirm a status change without asking for the same details again. We do not use it to guess your wallet balance or share it outside the case.

Yes. Send the request from Settings > Account > Privacy or through live chat, then confirm the email on file. We will send the record we can lawfully share and explain any part we must keep private.

Open the privacy request form, tell us which field is wrong, and add the correct value. We may ask you to confirm the account email or a recent wallet reference before we update the record.

We keep chat and login logs only as long as they are needed for support, dispute handling, or legal duties. After that, we delete or anonymise them under our retention rules and archive schedule.

If you use Android or iPhone, the same policy applies in mobile Chrome, Safari, or another browser. Cookies keep you signed in, and you can clear them in browser settings whenever you want.

Use live chat for quick questions or the email listed in your account page for written requests. We answer in English, keep the case history, and let you follow the same thread until the request closes.

Privacy Policy for Indonesia Accounts

Where To Send Privacy Requests

Live chat

Email

Privacy form

How We Handle Your Privacy

Account data

Cookies

Device logs

Retention

Requests

Contact route

Privacy Questions You Can Ask Us

01 What data do you collect when I open an account?

02 Why do you keep my payment reference?

03 Can I ask for a copy of my data?

04 How do I correct a wrong detail?

05 How long do you keep chat and login logs?

06 What if I use a phone browser?

07 Who do I contact about privacy?

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